On the Enter your account information sheet the Add Account button is greyed out (only the Cancel button is visible).If I use an email address with subdomain, it does not work or rather the button is disabled.As far as Im aware I dont have any other specific Outlook configuration that deviates from a standard install.We had a script in Entourage that helped to find the folder with a problem, but the script is broken in Outlook.
Not the answer youre looking for Browse other questions tagged ms-office. This site is not affiliated with or endorsed by Apple Inc. Outlook 2011 New Account Download Microsoft OfficeOutlook 2011 New Account Mac Via WebmailFaculty and staff with full-service SUNet IDs can download Microsoft Office for Mac via webmail for free. An Exchange connection provides access your email, calendar, contacts, and tasks in Outlook. Check Always use my response for this server and click Allow. Reply Dublin I would also like to hear your solution to the issue above. This will list each of the email accounts you have set up in Outlook. Here I just have one, but highlight the one you want to delete in the left panel. Then at the bottom click the minus button to deleted the selected account. If you want to save your emails, or delete them, click the Advanced button on the Accounts screen. Then select if you want to have your emails deleted from the server after a certain amount of time or not at all. After deciding on what to do with your existing emails click Delete on the verification message. Now you can add your new email address or just close out of this screen. The most common use case for deleting an account is because the account is gone I want to keep my mail but delete the account so that sendreceive doesnt keep getting errors. There is nothing on the server because Ive switched service providers and the old one isnt going to do me a favor and keep my mail around. The best I can do is tell outlook to not get mail automatically for the dead accounts. Please provide another way to keep my mail so I can delete the account. Thanks. Reply Brian Burgess Before you delete your account, click advanced, and check Leave a copy Reply Nick Arroyo Tried this and does not work. The issue is that when in go thru preferences or tools on outlook the program freezes and I cant do anything with my email accounts. Any suggestions. Thanks, Nick Reply Juan Has anyone been able to solve this problem I already have my account set to Leave a copy of each message on server. When I click on the minus sign ( ) to delete the account, I do not get a window with Password, Incoming server, etc. I get a pop up with this message: All items in this account will be removed from your computer. If you have copies of messages or other items on the mail server, the copies will not be affected. I do not want to delete the items related to this account (e-mail messages, contact) from my computer. How do I get around this Im running Outlook for Mac 2011 version 14.7.7 on High Sierra. Reply Don Thanks for the quick response. Hmm. Maybe Im misunderstanding something. Outlook 2011 New Account Mac In OutlookAre you saying that if I click the check box to leave a copy ON THE SERVER it will actually leave a copy on my mac in Outlook after deleting the account in outlook My understanding is that checkbox just tells outlook which emails to delete on the service providers system after it downloads mail. Ive always had that checkbox checked and set to 7 days so that I could check email on the web as well a on my mac for a short while after it was delivered. As far as I know that checkbox has nothing to do with what mail is kept in outlook locally. Im afraid to try this or lose all my email since its not consistent with what I believe that checkbox is used for. Reply nicky I would also appreciate an answer to the above question.
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